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Thank you for purchasing the AirID FIDO. Before using AirID, please take the time to read this user manual, to learn about all the features and capabilities of your new AirID. |
Table of Content
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Intended Use
AirID FIDO is a wireless Security Key that you can carry with you at all times. The AirID reader communicates via a secure Bluetooth Low Energy (BLE) connection with your device and makes the internal FIDO Security Key available for cryptographical operations such as authentication. Include Page _A2F - General - Intended Use _A2F - General - Intended Use
Questions / Support
Include Page _AirID - Questions & Support _AirID - Questions & Support
certgate GmbH
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About This GuideThis guide provides step-by-step instructions to help customers using the AirID on different platforms and contains also all the necessary information for application developers needed to use certgate's AirID Bluetooth reader with their apps. Typographical Conventions
Device LayoutOverviewDevice Description
AirID FIDO is powered by a rechargeable Li-Po battery. The battery is charged by plugging the AirID into either a computer or external USB wall adapter using the USB cable provided. The LCD display shows all setting information and status of the reader. The user-friendly control element helps you to navigate through the settings of the device. Bluetooth Connected Mode Usage With the AirID it is possible to protect Apps with FIDO2 based security keys via Bluetooth Low Energy (BLE). Note: Because of the sandbox architecture of iOS and Android, the AirID driver needs to be integrated into an app to use AirID with this specific app. Examples of apps with AirID integration: SecurePIM by Virtual Solution
*contact your company administrator! If you would like to integrate AirID into your app, contact our support at [email protected] and get our AirID SDKs for iOS and Android at the Download Center. USB Connected Mode Usage AirID can be used as a standard USB CCID reader on all most all PCs with a common operating system supporting the CCID standard (Windows, OS X and Linux etc.). Package ContentsCheck the product box for the following items:
If the safety seals are damaged, it is suspected that your device has been altered inadmissibly. In this case, please contact your distributor and do not use the device. Hardware Features
Menu LayoutIn the AirID device menu, you can configure various settings and get status information about your AirID device. You can access the different menu entries by navigating with the control element. AirIDThe AirID menu is displayed in the main window and shows the smart card status.
ConnectionThe Connection menu is the second setting when you navigate down. This is used to activate the Bluetooth connection or to terminate the connection. | Setting | Display | Meaning | ON/ waiting | AirID has activated Bluetooth and advertising mode and is waiting for the connection to be established. When the control element is pressed, Bluetooth and the advertising mode are disabled. | Connected | AirID is connected to a device. | OFF | Bluetooth and the advertising mode are disabled. Pressing the control element activates Bluetooth and the advertising mode. | Setting | Display | Meaning | Pairing Code | This menu is only shown the first time a connection is established with a device and is used to display the connection key. | Pairing success | The pairing have been successful |
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Pairing defines the establishment of a connection between an Bluetooth device and the AirID Bluetooth reader. Since the pairing information is retained even if the devices are turned off, it is not necessary to pair the same devices again. To pair, the device prompts you to read a code from the AirID and enter it into the connected device or compare it with the code displayed on the device. |
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Pairing Menu
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The pairing failed.
The reasons for a failed pairing can be:
Settings
Under the menu Settings, you can configure settings for your AirID. Use the control element to select and confirm the settings.Settings
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General | Main window | |||||
General | - Display | Choose the mode for the length of time the display will remain on. Select | whether whenever the display is on permanently or turns off after a while. | |||
General - LEDs | Choose the mode for the LED. Select whether the LEDs show or are turned off. | |||||
General - Buzzer | Activate or deactivate the acoustic feedback of the AirID. | |||||
General - Back | Select Back to return to the Setting menu. | |||||
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Security - Random Mac | ||||||
Security - Advertising | Use the control element to set the advertising mode (Connection via Bluetooth) to permanent or temporary
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Reset | Update Firmware | Display | ||||
Indicates the length of time the display will remain on. Select whether the display is on permanently or turns off after a while. | LED | Select whether to enable the usage of LEDs (red, blue and green) or disable the blue and green LED. The red LED which indicates the charging process can't be disabled. | Reset - Reset Keys | This setting deletes the saved keys (LTK and SK). You have the option to delete all keys or only the keys for a specific device. | ||
Reset - Remove Pairing | This setting deletes the saved pairing information and the keys. This is recommended when passing AirID to third parties. You have the option to delete all keys or only the keys for a specific device. After the removal, a new pairing is necessary to re-established a connection. | |||||
Reset - Factory Reset | This setting reset the AirID to factory settings. All saved pairing information and keys are also deleted. | |||||
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Update Firmware | The AirID firmware can be updated with this setting. An USB connection to your Windows PC or Mac is required. see Section: Firmware Update | Back |
AirID Info
Under AirID Info you will find further information about the AirID.
Setting | Dispaly | Meaning |
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Serial Number | Serial number of the AirID | |
IEEE Adress | Bluetooth address of the AirID | |
Received | The received signal strength | |
Battery | Battery percentage indicator | |
Board | Version of the AirID board | |
Bootloader | Version of the AirID boot loader | |
Firmware | Version of the AirID firmware version | |
Back | Select Back to return to the main menu |
Preferred Device
Under "Prefer Device" the pairing information of the AirID with the already connected devices are stored. From these information you can select to which device the AirID should be connected in the future. All other devices will be ignored.
Text | Anzeige | Bedeutung |
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None | If no device is selected, a BLE connection to any of the surrounding devices is possible. | |
New | Select the option New to connect AirID to a new device, if already connected devices are nearby. All other devices paired with AirID will be ignored. | |
"device name" | If your AirID was already paired with one or more devices, you choose the device name to select which device the AirID should preferably be connected to in the future. All other devices will be ignored. |
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The pairing information with up to 10 different devices can be stored at the same time. |
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certgate is constantly working to make AirID even more reliable and faster. Therefore we provide firmware updates for our wireless smartcard readers AirID product family under Download Center from time to time. Please install a firmware update as soon as it is available as it improves the reliability of the reader.
The AirID firmware can be updated via USB on Windows or MacOS PCs. Download the latest firmware from our website and unzip the file. Below, you will find the necessary steps for the update.
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Using AirID
AirID supports various operating systems like Windows, MacOS, Linux, iOS and Android. The basic requirement is the Bluetooth Low Energy functionality of the device. When AirID is successfully paired and the driver is installed, the inserted smart card is available to be used for cryptographic operations such as authentication or data encryption. This requires an applet on the smart card and the corresponding middleware for the operating system used.
The AirID software consists of two components:
- AirID drivers, which ensures the communication between the AirID and the operating system, must be installed additionally depending on the platform or is already integrated in the Apps and solutions of third party vendors.
- AirID Central App - a management software for your AirID forming the basis for usage of the device. The tool provides you with information and setting options for your AirID when your reader is connected to your device.
AirID can be used with different terminals and platforms, but not in parallel operation.
Windows
With Windows, there is a system-wide smart card support using AirID.
AirID system requirements
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Installation and Pairing
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If there are any problems with the pairing process, restart the process. If necessary, delete the stored pairing information (see Remove the Pairing) |
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After the driver has been successfully installed and paired, AirID is displayed as follows under Device Manager. AirID is detected as "Microsoft USBCCID Smartcard Reader" if it is connected via USB. |
Silent Installation of the Driver
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The pairing information are stored on both, the Windows system and AirID. To terminate the connection completely, the information on both sides must be removed.
On Windows
- Open the Bluetooth settings on Windows (Settings → Devices → Bluetooth)
- Select the corresponding AirID using the displayed serial number and click on "Remove Device"
- Click "Yes" to confirm the removal of the device.
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iOS
With iOS, a system-wide support of smart cards and card readers is not possible. In order to use AirID with a specific app, the AirID driver needs to be integrated into this app.
The connection to the iOS device is only active when the app in foreground is open. As soon as the app goes into the background, the Bluetooth connection to the AirID is released again.
AirID system requirements
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AirID Integration
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Pairing
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Remove the Pairing
The pairing information are stored on both, the iOS device and AirID. To terminate the connection completely, the information on both sides must be removed.
On iOS
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Android
With Android, a system-wide support of smart cards and card readers is not possible. In order to use AirID with a specific app, the AirID driver needs to be integrated into this app.
The connection to the Android device is only active when the app in foreground is open. As soon as the app goes into the background, the Bluetooth connection to the AirID is released again.
AirID system requirements
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AirID Integration
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Pairing
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Remove the Pairing
The pairing information are stored on both, the iOS device and AirID. To terminate the connection completely, the information on both sides must be removed.
On Android
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On AirID
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macOS
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AirID Central Application
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Additionally to the information mentioned above, there are some application functions especially for the Windows platform.AirID Central with Windows
A right click on the AirID Central icon in the Windows notification area opens a menu with the following application functions:
Menu | Meaning |
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Reestablish | Opens the AirID Central App window in the foreground |
System Log | Displays a log of the system log entries that you can use to track activities and processes |
Bridge | Displays the AirID Bridge and the settings you can do. The pairing of the AirID with the AirID Bridge is done here. |
Change PIN | PIN change function for the inserted smart card |
About | Shows the AirID Central version and the developer information |
Close | Closes the AirID Central App |
Technical Specification
Include Page _A2M - Technical Specification Table _A2M - Technical Specification Table
Safety Instructions
- Protect the device from dirt, dust, moisture, chemicals and extreme temperatures and use it only in dry rooms.
- Use only original, approved accessories intended for this purpose for the device.
- Do not use the product in the immediate vicinity of heating, other heat sources or in direct sunlight.
The device is approved for an operating temperature range of -10 °C to +60 °C.
The approved temperature range during charging is between 0 °C and +45 °C.
- Do not expose the device directly to magnetic sources.
- Do not drop the product and do not expose it to violent shocks, drops, shocks or vibrations of any kind.
- Do not attempt to service or repair the product yourself or have it serviced or repaired by an unauthorized service or person.
- Do not make any unauthorized modifications to the software or hardware.
- Do not open or operate the product if damaged.
- Do not insert foreign objects into the card slot. The opening slot is intended exclusively for inserting a smart card.
- Improper use may damage the product or connected devices.
- To charge the battery, use only standardized charging cables and power sources (5V DC; min. 500mA) to avoid overcharging. This could damage the battery.
Environment Temperature Range:
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Disposal and Recycling
The device must not be disposed of with household waste. B2B equipment must be returned to the manufacturer.
Maintenance and Care
Clean the device only with a soft, clean and dry cloth. Do not expose the device to harsh chemicals, cleaning solutions or strong cleaning agents. Do not allow liquid to penetrate the product.
Warranty/ License/ Technical Support
Please note our regulations at Terms and Conditions & Legal Documents
Please note that only customer with a valid support and maintenance agreement are authorized to get free support services.