Versions Compared

Old Version 4

changes.mady.by.user Unknown User (dkissel)

Saved on

compared with

New Version Current

changes.mady.by.user Unknown User (tbe)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Question

AirID Compatibility - Can I use AirID devices with any laptop, desktop, smartphone or tablet?

Answer

AirID devices can be used with most devices supporting Bluetooth Low Energy (BLE) V 4.0 and USB connections. 

...

  • Some Windows10 Laptops & Tablets do not always provide a stable BLE connection, i.e. Surface Devices (pls check Article "Surface Pro Bluetooth Problems & Fixes"). AirID devices require a stable BLE connection, if connected via BLE. If a device is not able to provide a stable BLE connection, i.e. due to unstable chipset or drivers, AirID devices may not work properly. In most cases a USB BLE Adapter (Dongle) will easily help to provide a stable BLE connection and the AirID devices will work properly.

...

Content by Label
showLabelsfalse
max5
spacesPM
showSpacefalse
sortmodified
reversetrue
typepage
excerptTypesimple
cqllabel in ("bluetooth","bluetooth_le","airid","airid2") and type = "page" and space = "DEMTHSP" and parent = "58560744"
labelskb-troubleshooting-article

Was this answer helpful?

Please rate & help us to improve our FAQ.

...