Page History

...

UI Steps

UI Step

Select the parent page

Choose the parent page of your FAQ.

The FAQs are product related or no product related. The parent pages for the product related questions are:

The parent page for the no product related questions is: FAQ - Frequent Answered Frequently Asked Questions

UI Step

Create a FAQ page from a template

Choose Create from template in the Confluence header

Select the template "certgate AirID FAQ" and click "Create"

UI Step

Edit the new FAQ

Enter the "Title" of the FAQ. The title is the question that will be inserted also at "Question"
Enter the "Question"
Enter the answer or the steps of the howto in the "step-by-step"- panel

UI Step

Insert labels

Labels are keywords or tags that you can add to your FAQ page. To add a label please follow the steps:

Please choose the labels according to the "Label Guide" below.

UI Step

Publish your FAQ page

At the bottom of the page, choose Publish

Once the page is published, you can find it in the page tree, under the parent page from which it was created.

Label Guide

How to choose a label:

Please do not use abbreviations (e.g. BLE, OKID)
The labels must be meaningful and relevant to customers
The labels must be customer-oriented
Product specific FAQs must be tagged with:
1. the product label (e.g. ONEKEY_ID_4, AIRID1, ONEKEY_BRIDGE, cgphone, cgcard)
2. the platform label and (e.g. WINDOWS10, LINUX, ANDROID etc)
3. feature specific label (Bluetooth_LE, NFC, coverage, USB)
Cross-product specific FAQ must be tagged with:
1. the platform label and (e.g. WINDOWS10, LINUX, ANDROID etc)
2. "cross_product" label
3. feature specific label (e.g. smartcard, certificate etc)

Info