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Due to the huge amount of variants of Android OS implementations, we can not guarantee the function of AirID SDKs and AirID devices with any Android device. We are only supporting AirD2 in combination of the Enterprise Edition of Samsung Galaxy S8, S9 & S10.

In case of unstable AirID2 - Android connections please contact our support by creating a support ticket:

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_AirID - Questions & Support
_AirID - Questions & Support

The functioning of the AirID SDKs with your Android device cannot be guaranteed due to the heterogeneity of Android. In case of an unstable connection of AirID with your Android device or issues concerning the establishment of the connection, please contact our support at [email protected]!