This document outlines the steps that you will need to follow in order to create a new FAQ or HowTo in our Support&Services space. Each product or no product related question will be a new page created from an existing template.
Step-by-step guide
Select the parent page
Choose the parent page of your FAQ.
The FAQs are product related or no product related. The parent pages for the product related questions are:
AirID - FAQ, ONEKEY ID - FAQ, ONEKEY BRIDGE - FAQ, cgPhone - FAQ.
The parent page for the no product related questions is: FAQ - Frequent Answered Questions
Create a FAQ page from a template
Choose Create from template in the Confluence header
Select the template "certgate FAQ" and click "Create"
Edit the new FAQ
Enter the "Title" of the FAQ. The title is the question that will be inserted also at "Question"
Enter the "Question"
Enter the answer or the steps of the howto in the "step-by-step"- panel