1. Remove the smart card from your AirID
  2. While pressing the control element, connect your AirID with the USB-cable to a Windows computer or Mac.
  3. The AirID should display: 
    On a Windows PC
  4. Open the folder with the firmware and run the "AirID_FW_CC2540.bat" file
    On a MacOS
  5. Open the folder with the firmware and run the "AirID_FW_CC2540.command" file
  6. After a successful update the AirID will reboot automatically and can be used as usual


If the update fails, the update process is intrerrupted or the AirID doesn't start anymore, go to step 1 and repeat the process.


In rare cases, especially when updating from a very old firmware version it is possible that all Bluetooth pairing information is lost. In this case it could be necessary to remove AirID from all devices and pair them again.

Our recommended steps:

  1. Turn off the Bluetooth connection on your AirID Connection → OFF
  2. Remove the AirID from the Bluetooth connected device list on your device Bluetooth →  AirID "Serial Number" → Remove device
  3. Turn on the Bluetooth connection on your AirID
  4. Pair the AirID with your device