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Question

How do I update the AirID device firmware on Windows 10 and MacOS?


Answer

Option 1: Automatized update via AirID Central (for Windows users only)

  1. Download the latest AirID installer (AirID Driver and AirID Central) from the Download Center and install it on your Windows device
  2. Connect your smart card reader via Bluetooth to your Windows device
  3. Open the AirID Central and click on the double arrows on the top right corner to search for available updates for your reader
  4. If there is an update available, the wizard will guide you to the Firmware update process

Option 2: Manually update with flashing script

First, download and extract the latest firmware version for your AirID from the Download Center.

Continue with the following steps depending on which smart card reader type you want to update your AirID:

For AirID 2, AirID Version 2 Mini, AirID FIDO BADGE and AirID 2 FIDO Mini

Include Page
_A2/A2M - Firmware Update
_A2/A2M - Firmware Update


Tip

If the update does not start or if you encounter an "cannot open USB connection" error, please make sure that your AirID device is connected directly to a USB port on your Windows device.


For AirID Version 1 Firmware Update

Include Page
_A1 - Firmware Update
_A1 - Firmware Update



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