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Thank you for purchasing the AirID FIDO. Before using AirID, please take the time to read this user manual, to learn about all the features and capabilities of your new AirID. 

Table of Content

certgate_AirID2Mini_ ReadMe_v201911005 (1).pdf

READ ME FIRST - Setup Guide for AirID FIDO

Intended Use

AirID FIDO is a wireless Security Key that you can carry with you at all times. The AirID reader communicates via a secure Bluetooth Low Energy (BLE) connection with your device and makes the inserted smart card available for cryptographical operations such as data encryption or authentication. 


Questions / Support

For more information about our products & services, please visit our website: https://airid.com/en/

For technical assistance & support, please visit https://airid.com/service-portal 

Or create a support ticket here: create a support request

 


certgate GmbH

Mülheimer Straße 126

46045 Oberhausen

Germany

Tel.: +49 (0) 911 93523 0

Email: [email protected] 

Website: https://airid.com/

  

AirID GmbH 2023, All rights reserved

1. About This Guide

This guide provides step-by-step instructions to help customers using the AirID on different platforms and contains also all the necessary information for application developers needed to use certgate's AirID Bluetooth reader with their apps.

1.1. Typographical Conventions

The following kinds of text formatting and icons identify special information in this document:

Warning

Warnings mark situations where loss of data or misconfiguration of the device is possible if the instructions are not obeyed

Note

Notes provide additional information on a topic and emphasize important facts and considerations

Tip

Tips provide best practices and recommendations

Code 
Code and or command line examples
Parameters

Parameter and attribute names

2. Device Layout

2.1. Overview

Device Description

First, the AirID Mini is a wireless, flexible smart card reader and FIDO Authenticator in a very small form factor. AirID Mini connects to smartphones, tablets, laptops or non mobile systems via BluetoothLE, NFC and USB. AirID2 Mini provides a smart card (ID-000 / mini SIM card size) slot and works with almost all standard smart card types, i.e. CardOS, TCOS, PIV, CAC, TikToK, JAVA and others. The BluetoothLE connection of AirID Mini is protected by an additional AES256 encryption.

Second, the AirID provides FIDO authentication via Bluetooth LE and USB for supported OS platforms.

AirID is powered by a rechargeable Li-Po battery. The battery is charged by plugging the AirID into either a computer or external USB wall adapter using the USB cable provided. The LCD display shows all setting information and status of the reader. The user-friendly control element helps you to navigate through the settings of the device.

Bluetooth Connected Mode Usage

With the AirID it is possible to protect Apps with smart card based-security via Bluetooth Low Energy (BLE).

Note: Because of the sandbox architecture of iOS and Android, the AirID driver needs to be integrated into an app to use AirID with this specific app.

Examples of apps with AirID integration:

  • SecurePIM by Virtual Solution
  • your company specific apps*

*contact your company administrator!

If you would like to integrate AirID into your app, contact our support at [email protected] and get our AirID SDKs for iOS and Android at the Download Center.

USB Connected Mode Usage

AirID can be used as a standard USB CCID reader on all most all PCs with a common operating system supporting the CCID standard (Windows, OS X and Linux etc.).

2.2. Package Contents

Check the product box for the following items:

  1. AirID Mini smart card reader
  2. USB cable

Before start-up, ensure that the two safety seals are undamaged.

If the safety seals are damaged, it is suspected that your device has been altered inadmissibly. In this case, please contact your distributor and do not use the device.

2.3. Hardware Features

Device Features


1 Keychain

2 Low Power LCD Display

3 2-button navigation

4 LED indicator

5 USB interface

If you want to change the inserted smart card, please find the guide here: How can I change the smart card in AirID Mini?

Control Element

AirID Mini is designed for easy menu navigation using a 2-button-navigation.

Button Meaning

left

Long keypress: switching the device On / Off

Short keypress: scrolling down

right

Short keypress: confirm / select

Status Indicator

Following status indicators exists on AirID Mini

Status Status Indicator Meaning
Smart card status

card not inserted, card not supported or damaged

card inserted and card supported

card access blocked (Distance Sensor)
Connection status

Bluetooth and advertising activated

Bluetooth activated and connected to host
Battery status

remaining battery capacity

LED Indicator 

Following LED indicators exists on AirID Mini

Color

 Meaning
red

on while battery charging; off when battery charging is done
blue

on while bluetooth communication activities
green

on while smart card activities


3. Menu Layout

In the AirID device menu, you can configure various settings and get status information about your AirID device. You can access the different menu entries by navigating with the control element.

3.1. AirID

The AirID menu is displayed in the main window and shows the smart card status.

Setting Display Meaning
Initialize

AirID initialized the smart card. This message appears only very shortly


3.2. Connection

The Connection menu is the second setting when you navigate down. This is used to activate the Bluetooth connection or to terminate the connection.

Setting Display Meaning
Initializing

AirID initializes Bluetooth and activates the advertising mode. This message appears only very shortly.

In the advertising mode, the AirID sends a Bluetooth signal making it detectable by devices. Requests must be checked and confirmed.
ON/ waiting

AirID has activated Bluetooth and advertising mode and is waiting for the connection to be established. When the control element is pressed, Bluetooth and the advertising mode are disabled.
Bonding

AirID has successfully connected to a device. This message appears only very shortly.
Connected

AirID is connected to a device.
Disconnecting

When the control element is pressed, the connection is terminated.
OFF

Bluetooth and the advertising mode are disabled. Pressing the control element activates Bluetooth and the advertising mode.

3.3. Pairing Code

This item is only shown during the first connection setup with a device and is used to display the pairing code and pairing status.

Setting Display Meaning
Pairing Code

This menu is only shown the first time a connection is established with a device and is used to display the connection key.
Pairing success

The pairing have been successful

Pairing defines the establishment of a connection between an Bluetooth device and the AirID Bluetooth reader. Since the pairing information is retained even if the devices are turned off, it is not necessary to pair the same devices again. To pair, the device prompts you to read a code from the AirID and enter it into the connected device or compare it with the code displayed on the device.
Pairing failed

The pairing failed.

The reasons for a failed pairing can be:

  • Time out: waiting too long to confirm the pairing code on host device and AirID
  • Aborting pairing process on host device
  • Selecting "No" for pairing code confirmation on AirID

3.4. Settings

Under the menu Settings, you can configure settings for your AirID. Use the control element to select and confirm the settings.

Setting Display Meaning
Settings

Main window
Sig Strenght




Select the signal strength of the AirID.

Possible configurations:

1-4 bars

AirID
Sig Strength Value
1 bar -25dBm
2 bars -6dBm
3 bars 0dBm
4 bars 5.5dBm
Advertising


Use the control element to set the advertising mode (Connection via Bluetooth) to permanent or temporary

If during the temporary actived advertising mode no connection to a device is established, the advertising mode switches off automatically to save battery power. Therefore, a manual reconnection is necessary afterwards.

To save energy, a work schedule can be created via AirID Central App. If the working hours are exceeded, the advertising mode remains deactivated.
Display

Indicates the length of time the display will remain on. Select whether the display is on permanently or turns off after a while.
LED



Select whether to enable the usage of LEDs (red, blue and green) or disable the blue and green LED. The red LED which indicates the charging process can't be disabled.


Buzzer

Activate or deactivate the acoustic feedback of the AirID.
Force 256bit
Select if you want to force the AES-256 encryption of the Bluetooth connection between AirID and the work device.

If the AES-256 encryption of the Bluetooth connection is forced, only AES-256 encrypted communication is allowed.

If the AES-256 encryption of the Bluetooth connection is not forced, whether a AES-256 or a AES-128 encryption will take place.
USB Card Reader

If the AirID is connected via USB to the working device, you can select whether the AirID should be used as a USB card reader (CCID) or not. If the AirID is not used as USB reader, the AirID is only supplied with power via USB and thus charged.
Reset Keys


This setting deletes the saved keys (LTK and SK). You have the option to delete all keys or only the keys for a specific device.


Remove Pairing

This setting deletes the saved pairing information and the keys. This is recommended when passing AirID to third parties. You have the option to delete all keys or only the keys for a specific device. After the removal, a new pairing is necessary to re-established a connection.

Factory Reset

This setting reset the AirID to factory settings. All saved pairing information and keys are also deleted.

Distance Sensor


The AirID reader can lock your WINDOWS or mobile (iOS or Android) apps (if configured) automatically, if a preset distance between your computer and your AirID has been exceeded. The "Distance Log-Out" is managed in AirID settings using "Distance Sensor".

This setting is optional and can only be configured if there is an active Bluetooth connection to the a device.

You can use the pre settings or set the distance manually.

Following pre settings are available:

  • Near (~ 55 dB)
  • Mid (~ 65 dB)
  • Far (~ 70 dB)

In comparison to the possible pre settings, the manual setting allows an individual fine adjustment.

If the manual setting is selected, the current RSSI value is shown in the display. Slowly walk around in the area you want your device to remain unlocked. Press the control element at the preferred distance to confirm the coverage area and activate the Distance Sensor function.

Settings can only be configured during an active Bluetooth connection between your computer and your AirID reader.

To avoid unintended disconnects, keep in mind that the minimum distance for the automated lock is about three meters between your computer and your AirID reader.

The distance value for the "Distance Sensor" feature represents a relative value. It depends on the signal strength of the AirID, on the environment and on other interferencing signals.

Update Firmware

The AirID firmware can be updated with this setting. An USB connection to your Windows PC or Mac is required. see Section: Firmware Update
Back

Select Back to return to the main menu.


3.5. AirID Info

Under AirID Info you will find further information about the AirID.

Setting Dispaly Meaning
Serial Number

Serial number of the AirID
IEEE Adress

Bluetooth address of the AirID
Received

The received signal strength
Battery

Battery percentage indicator
Time

Current time and day
Board

Version of the AirID board
Bootloader

Version of the AirID boot loader
Firmware

Version of the AirID firmware version
Back

Select Back to return to the main menu


3.6. Preferred Device

Under "Prefer Device" the pairing information of the AirID with the already connected devices are stored. From these information you can select to which device the AirID should be connected in the future. All other devices will be ignored.

Text Anzeige Bedeutung
None


If no device is selected, a BLE connection to any of the surrounding devices is possible.
New

Select the option New to connect AirID to a new device, if already connected devices are nearby. All other devices paired with AirID will be ignored.
"device name"

If your AirID was already paired with one or more devices, you choose the device name to select which device the AirID should preferably be connected to in the future. All other devices will be ignored.


The pairing information with up to 10 different devices can be stored at the same time.

4. Firmware Update

certgate is constantly working to make AirID even more reliable and faster. Therefore we provide firmware updates for our wireless smartcard readers under Download Center from time to time. Please install a firmware update as soon as it is available as it improves the reliability of the reader.

The AirID firmware can be updated via USB on Windows or MacOS PCs. Download the latest firmware from our website and unzip the file. Below, you will find the necessary steps for the update.

  1. Use the control element of the AirID to navigate to Settings → Update Firmware → Confirm: Yes
  2. The AirID should display: "Send update or unpower to exit"
    With a Windows PC
  3. Connect your AirID with the USB-cable to a Windows computer or Mac.
  4. Open the folder with the extracted firmware and run the "winusb-flash-device.exe" file
  5. once the AirID restarts, the update is finished
    With a MacOS
  6. Open the folder with the firmware and run the "flash-airid.command" file
  7. After a successful update the AirID will reboot automatically and can be used as usual
  8. once the AirID restarts, the update is finished

If the update fails, the update process is intrerrupted or the AirID doesn't start anymore, go to step 1 and repeat the process.

5. Using AirID

AirID supports various operating systems like Windows, MacOS, Linux, iOS and Android. The basic requirement is the Bluetooth Low Energy functionality of the device. When AirID is successfully paired and the driver is installed, the inserted smart card is available to be used for cryptographic operations such as authentication or data encryption. This requires an applet on the smart card and the corresponding middleware for the operating system used. 

The AirID software consists of two components:

  1. AirID drivers, which ensures the communication between the AirID and the operating system, must be installed additionally depending on the platform or is already integrated in the Apps and solutions of third party vendors.
  2. AirID Central App - a management software for your AirID forming the basis for usage of the device. The tool provides you with information and setting options for your AirID when your reader is connected to your device. 

AirID can be used with different terminals and platforms, but not in parallel operation.

5.1. Windows

With Windows, there is a system-wide smart card support using AirID.

5.1.1. AirID system requirements

In order to use AirID with your Windows device, a Windows 10 system with a Bluetooth Low Energy 4.0/4.2 support is required.

For workstations without built in Bluetooth Low Energy 4.0/4.2 capabilities, a USB Bluetooth Donlge or the AirID Bridge - an USB Bluetooth connector - MUST be used to provide connectivity.

Since Windows 7 doesn't support the Bluetooth Low Energy standard, a AirID Bridge is required additionally.

5.1.2. Installation and Pairing


Installer Download

Download the latest Windows installer - a zipped .exe file - for Windows at the Download Center.

Driver and App Installation

Unzip and double click on the .exe installer file.

Follow the instructions in the installation wizard to install the AirID Windows driver and the AirID Central App.


Bluetooth Pairing

  1. Power on your smart card reader
  2. Make sure that Bluetooth is activated at your reader by pressing the AirID control element. AirID should display: 
  3. Open Windows "Settings → Devices → Bluetooth" and make sure, that Bluetooth is activated.
  4. Click "Add a Bluetooth device" and your AirID should be listed with its serial number. Select the reader you want to connect with.
  5. For secure pairing, compare the displayed code on AirID with the code displayed on the host system and confirm the pairing code by pressing the jog dial on your AirID.

After successful pairing, "Your device is ready to go!" and the AirID serial number will be displayed on the Windows system and the device name of the paired device will be displayed on the AirID.


If there are any problems with the pairing process, restart the process. If necessary, delete the stored pairing information (see Remove the Pairing)

After the driver has been successfully installed and paired, AirID is displayed as follows under Device Manager. AirID is detected as "Microsoft USBCCID Smartcard Reader" if it is connected via USB.

5.1.3. Silent Installation of the Driver

Silent installation is used for installation of the AirID driver without user interaction, usually from a batch file or other script.

To perform a silent install using the ZIP format driver, extract the ZIP file, then run the AirID Installer .EXE program for the driver with the following comand line switch:

Command Line 
"<Filename>.exe" /install /quiet /log "<Filename for Logfile.txt>"

Any problem can be found in the log file.

The command to uninstall the software package is as follows:

Command Line 
"<Filename>.exe" /uninstall /quiet /log "<Filename for Logfile.txt>"

The optional parameter are:

Optional Parameter Description 
/help
 Help and short overview of the parameters 
/install | /repair | /uninstall | /layout
 Installs, repairs, uninstalls or creates a copy of the installation package 
/passive |
 /quiet 

The user interface is displayed, but no user intervention is required.

No user interface is displayed during installation.

 
/norestart
 If this option is specified, commands with --passive or --quiet will not automatically restart the computer. 
/log log.txt
 The logs are written to a specific log.txt file. By default, a log file is created under %TEMP%.
Note, that installing Software or Drivers on Windows Systems typically requires local or Enterprise Admin Rights depending on your Company Policies.

5.1.4. Remove the Pairing

The pairing information are stored on both, the Windows system and AirID. To terminate the connection completely, the information on both sides must be removed.

On Windows

  1. Open the Bluetooth settings on Windows (Settings → Devices → Bluetooth)
  2. Select the corresponding AirID using the displayed serial number and click on "Remove Device"
  3. Click "Yes" to confirm the removal of the device.

On AirID

Remove all pairing information

To remove all stored pairing information from AirID, use the control element to select Settings → Remove Pairing → Remove all.

Remove specific pairing information

To remove specific pairing information from AirID, use the control element to select Settings → Remove Pairing → Remove "device name".

The pairing information can also be removed via AirID Central App. To do this, go to the paired devices view, select the corresponding device from the list and click Delete.

5.2. iOS

With iOS, a system-wide support of smart cards and card readers is not possible. In order to use AirID with a specific app, the AirID driver needs to be integrated into this app.

The connection to the iOS device is only active when the app in foreground is open. As soon as the app goes into the background, the Bluetooth connection to the AirID is released again.

5.2.1. AirID system requirements

In order to use AirID with your iOS device, the iOS version 10.3.3 upwards is required.

5.2.2. AirID Integration

There are two possible options for integration of AirID which can be used:
  1. Complete integration of AirID driver and AirID Central functionality into the third party app
  2. Only integration of AirID driver into the third party app and usage of AirID Central app in addition (interaction of the apps via keychain)

Depending on the form of integration, the Bluetooth pairing process will be done within the third party app (1.) or within the AirID Central app (2.).

For both option a smart card middleware within the third party app is required to use the smart card provided by AirID.


Do you want to integrate AirID to your app? Please contact us at: [email protected]

5.2.3. Pairing

  1. Power on your smart card reader
  2. Make sure that Bluetooth is activated at your reader by pressing the AirID control element. AirID should display: 
  3. Make sure that Bluetooth is also activated on your mobile device (Settings → Bluetooth → On)
  4. Open the third party app / AirID Central app and add your AirID. Your AirID should be listed with its serial number. Select the reader you want to connect with.
  5. Follow the displayed instructions to pair the devices

After succesful pairing, "Your device is ready to go!" and the device name of the paired device will be displayed on your AirID.


If you already paired AirID with another device that are switched on and close to you, please navigate to "Prefer Device" in the AirID menu press the control element and choose "New". Then press the control element again to confirm. 


5.2.4. Remove the Pairing

The pairing information are stored on both, the iOS device and AirID. To terminate the connection completely, the information on both sides must be removed.

On iOS

  1. To remove the device information from the third party app / AirID Central App, forget the stored AirID within the app
  2. Then, open the Bluetooth system settings on your mobile device (Settings → Bluetooth)
  3. Select the AirID from the list by its serial number
  4. Ignore / Forget the selected device to remove the pairing information

On AirID

Remove all pairing information

To remove all stored pairing information from AirID, use the control element to select Settings → Remove Pairing → Remove all.

Remove specific pairing information

To remove specific pairing information from AirID, use the control element to select Settings → Remove Pairing → Remove "device name".

The pairing information can also be removed via AirID Central App. To do this, go to the paired devices view, select the corresponding device from the list and click Delete.

5.3. Android

With Android, a system-wide support of smart cards and card readers is not possible. In order to use AirID with a specific app, the AirID driver needs to be integrated into this app.

The connection to the Android device is only active when the app in foreground is open. As soon as the app goes into the background, the Bluetooth connection to the AirID is released again.

5.3.1. AirID system requirements

In order to use AirID with your Android device, the Android version 8.0 (API level 26) upwards is required. Furthermore, a Bluetooth Low Energy functionality is necessary.


Due to the huge amount of variants of Android OS implementations, we can not guarantee the function of AirID SDKs and AirID devices with any Android device. We are only supporting AirD2 in combination of the Enterprise Edition of Samsung Galaxy S8, S9 & S10.

In case of unstable AirID2 - Android connections please contact our support by creating a support ticket:

For more information about our products & services, please visit our website: https://airid.com/en/

For technical assistance & support, please visit https://airid.com/service-portal 

Or create a support ticket here:  create a support request

 


5.3.2. AirID Integration

There are two possible options for integration of AirID which can be used:
  1. Complete integration of AirID driver and AirID Central functionality into the third party app
  2. Only integration of AirID driver into the third party app and usage of AirID Central app in addition (interaction of the apps via keychain)

Depending on the form of integration, the Bluetooth pairing process will be done within the third party app (1.) or within the AirID Central app (2.).

For both option a smart card middleware within the third party app is required to use the smart card provided by AirID.


Do you want to integrate AirID to your app? Please contact us at: [email protected]

5.3.3. Pairing

  1. Power on your smart card reader
  2. Make sure that Bluetooth is activated at your reader by pressing the AirID control element. AirID should display: 
  3. Make sure that Bluetooth is also activated on your mobile device (Settings → Bluetooth → On)
  4. Open the third party app / AirID Central app and add your AirID. Your AirID should be listed with its serial number. Select the reader you want to connect with.
  5. Follow the displayed instructions to pair the devices

After succesful pairing, "Your device is ready to go!" and the device name of the paired device will be displayed on your AirID.


If you already paired AirID with another device that are switched on and close to you, please navigate to "Prefer Device" in the AirID menu press the control element and choose "New". Then press the control element again to confirm. 


5.3.4. Remove the Pairing

The pairing information are stored on both, the iOS device and AirID. To terminate the connection completely, the information on both sides must be removed.

On Android

  1. To remove the device information from the third party app / AirID Central App, forget the stored AirID within the app
  2. Then, open the Bluetooth system settings on your mobile device (Settings → Bluetooth)
  3. Select the AirID from the list by its serial number
  4. Ignore / Forget the selected device to remove the pairing information

On AirID

Remove all pairing information

To remove all stored pairing information from AirID, use the control element to select Settings → Remove Pairing → Remove all.

Remove specific pairing information

To remove specific pairing information from AirID, use the control element to select Settings → Remove Pairing → Remove "device name".

The pairing information can also be removed via AirID Central App. To do this, go to the paired devices view, select the corresponding device from the list and click Delete.

5.4. macOS

At the moment, we are developing a native driver for macOS to enable a system-wide smart card support using AirID. The first version of native support is planned to be available in Q4 / 2019.

To already use AirID with macOS today, the AirID Bridge as a connector between both devices is required.

QUICK TIPS


For more information about our products & services, please visit our website: https://airid.com/en/

For technical assistance & support, please visit https://airid.com/service-portal 

Or create a support ticket here:  create a support request

 

5.5. Linux

With Linux, there is a system-wide smart card support using AirID.

As there are many distributions of Linux available, please  create a support request to get the suitable AirID driver for your Linux system.

5.6. AirID Central Application

The AirID Central application is the management software for AirID. The AirID Central provides information and setting options for your AirID once your AirID is connected to your working device. If there is no connection, "No device" is displayed in the AirID Central.

AirID Central provides an overview of:

Function Description
Serial Number

Displays the serial number of the connected AirID
Card Status

Displays the status of the inserted smart card. This can be readable , unreadable   or no card inserted

Distance Sensor or Coverage Feature 

Displays if the distance sensor / coverage feature is activated or not

Encryption

Displays if the BLE communication is encrypted with AES-128-bit encryption or 256-bit

Refresh

Checks and offers the latest firmware update for you reader, if available
Change AirID Displays the list of the connected AirID readers from which you can select one.
Battery Status Displays the battery level in percent. The green flash symbol indicates an active charging process.
Signal Strenght

Select the signal strength of the AirID
Backlight Select if a display backlight is required
Buzzer Select if an acoustic feedback is required
Display Select if the display should always be on or only for a certain time
Advertising Select if the advertising mode for the connection to a device should always be on or only for a certain time.An individual work schedule to save energy can also be created with AirID Central. The advertising mode remains deactivated after the defined working hours.

If during the active advertising mode no connection to a device is established, the advertising mode switches off automatically to save battery power. Therefore, a manual reconnection is necessary afterwards.

Additionally, the following AirID information is displayed when clicking on the AirID device picture displayed in the AirID Central App:

Function Description
Serial Number

Serial number
MAC MAC-Address
Hardware Board version
Bootloader Boot loader Version
Firmware Firmware Version
Connected devices
 Shows a list of devices for which AirID stores connection information. The connection information can be deleted by deleting the device from the list.

5.6.1. AirID Central with Windows

Additionally to the information mentioned above, there are some application functions especially for the Windows platform.

A right click on the AirID Central icon in the Windows notification area opens a menu with the following application functions:

Menu Meaning
Reestablish Opens the AirID Central App window in the foreground
System Log Displays a log of the system log entries that you can use to track activities and processes
Bridge Displays the AirID Bridge and the settings you can do. The pairing of the AirID with the AirID Bridge is done here.
Change PIN PIN change function for the inserted smart card
About Shows the AirID Central version and the developer information
Close

Closes the AirID Central App


6. Technical Specification


Item

AirID2 Mini

Enclosure

Shape

similar to a key fob

Dimension

72 x 38 x 14 mm

Weight

36 g

Human interface

Display type

LCD, 128x128

Display size

ca. 25 x 25 mm

Control element

2 button logic

USB port

USB-2.0-Micro-B

LED visible

3 LEDs

red: on while charging

blue:on while active Bluetooth connection

green: on while smart card powered on

Acoustic feedback

Buzzer

Bluetooth

Bluetooth Version

4.2

Battery

Battery type

Built-in rechargeable lithium-polymer battery

Capacity

530mAh

Battery charging

via USB

Smart card interface

smart card size

ID000, contact interface (ISO7816)

smart card type

3V

Smart chip protocol

T=0, T=1

NFC antenna

NFC antenna for NFC enabled dual interface ID-000 card via C4 and C8 ISO7816

Update

Firmware update

via USB

7. Safety Instructions

  • Protect the device from dirt, dust, moisture, chemicals and extreme temperatures and use it only in dry rooms.
  • Use only original, approved accessories intended for this purpose for the device.
  • Do not use the product in the immediate vicinity of heating, other heat sources or in direct sunlight.

  • The device is approved for an operating temperature range of -10 °C to +60 °C.

  • The approved temperature range during charging is between 0 °C and +45 °C.

  • Do not expose the device directly to magnetic sources.
  • Do not drop the product and do not expose it to violent shocks, drops, shocks or vibrations of any kind.
  • Do not attempt to service or repair the product yourself or have it serviced or repaired by an unauthorized service or person.
  • Do not make any unauthorized modifications to the software or hardware.
  • Do not open or operate the product if damaged.
  • Do not insert foreign objects into the card slot. The opening slot is intended exclusively for inserting a smart card.
  • Improper use may damage the product or connected devices.
  • To charge the battery, use only standardized charging cables and power sources (5V DC; min. 500mA) to avoid overcharging. This could damage the battery.

Environment Temperature Range:

Status Min. Temperature Max. Temperature
While operating -10°C +60°C
While charging 0°C +45°C

8. Disposal and Recycling

The device must not be disposed of with household waste. B2B equipment must be returned to the manufacturer.

9. Maintenance and Care

Clean the device only with a soft, clean and dry cloth. Do not expose the device to harsh chemicals, cleaning solutions or strong cleaning agents. Do not allow liquid to penetrate the product.

10. Warranty/ License/ Technical Support

Please note our regulations at Terms and Conditions & Legal Documents

Please note that only customer with a valid support and maintenance agreement are authorized to get free support services.










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